For the Cybet crypto casino, ensuring user safety is a top operational priority. Gambling is viewed solely as a form of leisure that should not cause financial or psychological harm.
To help users manage their gaming activity, the platform provides self-exclusion tools, session monitoring mechanisms and an account lock function. If necessary, users can contact customer support, which operates 24/7 via live chat or email. This policy sets out the procedure for interaction between the parties should signs of gambling addiction arise, and the rules for using the system’s protective mechanisms.
Responsible Play Tools
To prevent the development of compulsive behaviour, the platform includes the following technical features, which are mandatory under the safety regulations:
| Tool Name | Functional Purpose and Application Rules |
|---|---|
| Demonstration Mode | Testing software using virtual credits before placing bets with real money. |
| Account Restrictions | Setting a temporary break (time-out) or activating indefinite self-exclusion via support request. |
| Underage Prohibition | Mandatory procedure to verify age and personal data for individuals under 18 years old. |
Implementing these measures significantly reduces the risk of unauthorised financial outgoings and keeps gaming activity within set limits until the process of placing real bets begins. The administration recommends applying these settings immediately after registering your account to ensure maximum protection of your personal balance, manage your time effectively, and prevent uncontrolled participation in gaming sessions.
Gambling Risk Signs
Early detection of the symptoms of gambling addiction (ludomania) helps to minimise the negative financial and social consequences. The main behavioural indicators of problem gambling include the following factors:
- Systematically exceeding the time or financial limits originally set for gambling.
- Attempting to recoup losses by placing new bets immediately after incurring losses during the current session.
- Taking out loans, selling property, or neglecting professional, educational, or family responsibilities in order to participate in gambling.
- Experiencing anxiety, irritability, or stress when attempting to forcibly stop gambling.
Players who exhibit two or more of the following signs are advised to take a break from gambling. Early identification of these issues allows for the timely mitigation of negative behavioural factors and the restoration of control over gambling activity.
Account Limits and Blocking
If self-monitoring measures prove ineffective, administrative restrictions on access to the balance and account will be imposed at the user’s request.
| Restriction Parameter | Terms and Administration Procedure |
|---|---|
| Minimum Deposit | Standard deposit limit on the platform is $1.00. |
| Maximum Spending Threshold | Option to lower the daily, weekly, or monthly deposit limit through support. |
| Account Deactivation | Temporary suspension or permanent profile closure upon request via Live Chat or email. |
There is no provision for reactivating an account whilst restrictions are in place. All submitted requests are processed by our operators on a first-come, first-served basis, and notification of the account suspension is sent to the client’s verified email address. This approach ensures the security of funds in the account and prevents unauthorised use of the account by third parties whilst restrictions are in place.